Halo Hair & Ponytails

Halo Hair Extensions 

Halo Hair Extensions is an innovative hair extension product renowned for its unique design and exceptional wearing experience. Unlike traditional hair extension methods, Halo Hair Extensions feature an invisible wire and a single transparent thread, eliminating the need for clips, glue, or braiding. With effortless application, it delivers a naturally voluminous hairstyle in minutes.  

Advantages:
- Damage-Free: Protects natural hair from the tension and damage caused by traditional extensions.  
- Quick Application: Easy to put on in just a few minutes, perfect for a busy lifestyle.  
- Lightweight Comfort: The invisible wire conforms to the shape of your head, ensuring a comfortable fit even with prolonged wear.  

Features:  
- Invisible Design: The transparent thread blends seamlessly with your hair, creating a flawless, undetectable look.  
- Adjustable Fit: The wire can be customized to fit different head sizes, offering a secure and personalized fit.  
- Versatile Options: Available in various lengths, colors, and hair types (such as human hair or heat-resistant synthetic fibers) to suit individual preferences.  

Craftsmanship: 
Halo Hair Extensions are crafted from high-quality human hair or heat-resistant synthetic fibers, meticulously selected and hand-woven to ensure smooth, glossy, and durable strands. The invisible wire is made from flexible, high-elasticity materials, providing both stability and comfort.  

Whether for everyday styling or special occasions, Halo Hair Extensions offer a natural, convenient, and beautiful solution, making it the ideal choice for those who value both style and hair health!

Halo Hair & Ponytails

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FAQ

Ordering

>Can I edit/cancel my order?

If the product has not been shipped, we will be able to change or cancel your order. You can send an email to info@yoyolands.com to request a change or cancellation.

>Where is my order confirmation?

This is automatically sent to your email address when you place an order. Please check your mailbox’s spam or junk folder if it is not showing up in your main inbox. If you haven’t received your order confirmation within 24 hours, you can get in touch at info@yoyolands.com.

Shipping

>When will my order arrive?

Depending on our demand and capacity, it will take 2 to 3 business days* to prepare your order. 

*The processing time could go up in the event of supply delay. Please refer to your order confirmation email for the most up to date expected delivery date.

After the order is shipped, the shipping time varies from 5 to 8 business days depending on the shipping method and the destination. If you have not received any updates before your expected delivery date, please email us at info@yoyolands.com.

>Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking number which you can use to check the progress of your order online.

Return & Exchange

>Can I exchange an item?

Yes, you can request an exchange within 30 days of receiving your original order. Email us at info@yoyolands.com to let us know the items you would like to return and exchange for. 

>What is your return policy?

If you’re not completely satisfied with your order, you can request a return by logging through our account portal with the email that you used to purchase.  Items sent back to us without first requesting a return will not be accepted.

Please note:

  • To be eligible for a return, your item must be in the same condition that you received it.
  • Returns must be requested within 30 days of delivery and received within 45 days of delivery.

We kindly recommend returning the items in their original packaging to reduce packing waste. 

You can always contact us for any return question at info@yoyolands.com.

>Where is my refund?

After your order is canceled or refunded, you should expect to see the refund in your original payment method in up to 10 business days.

>My order has arrived but it’s not as I expected. What can I do?

In the rare event that your order arrives damaged or faulty, please take photos of the product in question and email us at info@yoyolands.com.

If you just don’t like the product for any reason, we’ll gladly accept it back as a return in accordance to our return policy.

How long does it take to return an item?

This depends on the carrier or shipping method that you choose when returning your item. Once we receive your return, we’ll notify you by email. We aim to process refunds within 3 days after receiving the item, but it can take up to 10 business days for your payment provider to process the refund into your original payment method.